Book Appointment

Terms & Conditions for Appointment via Website

Online appointment booking must be made at least 4 hours before the scheduled consultation.
On the day, please arrive at the KMN EyeCare registration desk at your selected time.
The online appointment booking commitment fee of IDR 100,000 will be used to deduct the doctor`s consultation fee.

If for one reason or another the Patient is unable to attend, the Patient may request to be rescheduled for a period of 2 (two) weeks from the original schedule. If the 2 (two) weeks are exceeded, the Online Appointment Booking "Commitment Fee" will be forfeited and cannot be refunded.
Changes to this rescheduling must be made no later than 2 (two) days before the original schedule.
Rescheduling can only be done once.
Changes to the Doctor selection, consultation schedule, and/or KMN EyeCare location are subject to availability.

For one reason or another (e.g., emergency surgery), the doctor may be unable to practice, requiring a rescheduling of the consultation.
If an unforeseen event occurs, the patient can cancel their visit to KMN EyeCare and the commitment fee will be refunded in full, or they can reschedule their visit without incurring the commitment fee.
Refunds will be processed within 10 (ten) business days via bank transfer.
All online appointment bookings cannot be transferred to another party for any reason.

For new patients, you will be asked to complete the required personal data/information. This will help reduce your registration/waiting time at KMN EyeCare. However, if you do not wish to complete it now and would like assistance from our staff, you can do so upon arrival at KMN EyeCare.
We highly value your cooperation in completing this information accurately and thoroughly, as this data will be directly stored in our system. The accuracy of the information above is very important as we will use the data you provide for your medical needs during your visits to KMN EyeCare.

I have read and agreed on Terms and Conditions.